
Privacy Policy
This Privacy Policy outlines how PVMAX (referred to as “we” or “the Site”) collects, uses, and protects your Personal Information when you visit or interact with our website, pvmax.in.
1.
Collecting Personal Information
When you visit PVMAX, we may collect certain information about your device and your interaction with the site to provide you with a personalized experience and improve our services. This includes:
2.
Device Information
– Purpose: To optimize site performance and analyze user behavior for website improvement.
– Source: Collected automatically through cookies, log files, web beacons, or similar technologies.
– Disclosure: Shared with our processor Shopify.
– Personal Information collected: Version of web browser, IP address, time zone, cookie information, viewed pages, search terms, and interactions on the site.
3.
Order Information
– Purpose: To fulfill orders, process payments, and communicate with you regarding your purchases.
– Source: Provided by you during the ordering process.
– Disclosure: Shared with our processor Shopify and other necessary vendors.
– Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.
4.
Customer Support Information
– Purpose: To provide assistance and address any concerns you may have.
– Source: Provided by you when contacting customer support.
– Disclosure: Shared with vendors involved in providing customer support.
– Personal Information collected: Information relevant to addressing your query.
5.
Sharing Personal Information
We may share your Personal Information with service providers to fulfill orders, provide customer support, or comply with legal obligations. Examples include
– Shopify: Powers our online store and assists in order processing.
– Other service providers: Used as necessary to provide services or comply with legal requirements.
6.
Behavioural Advertising
We may use your Personal Information for targeted advertising or marketing communications that we believe may be of interest to you. This may involve sharing information with third-party advertising partners. You can opt out of targeted advertising through the provided opt-out links or by visiting relevant third-party platforms.
7.
Using Personal Information
PVMAX uses your Personal Information to provide services, fulfill orders, process payments, and keep you informed about products, services, and offers.
8.
Lawful Basis (for European users)
For users in the European Economic Area (EEA), PVMAX processes Personal Information under lawful bases such as consent, contract performance, legal obligations, vital interests, public interest tasks, and legitimate interests.
9.
Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless you request its deletion.
10.
Automatic Decision-Making
We do not engage in fully automated decision-making that has legal or significant effects using customer data.
11.
Your Rights
If you are a resident of the EEA or California, you have the right to access, correct, update, or erase your Personal Information. You can exercise these rights by contacting us using the provided contact information.
12.
Cookies
PVMAX uses cookies to enhance user experience and improve our services. You can control and manage cookies through your browser settings, but note that this may affect site functionality.
13.
Do Not Track
PVMAX does not alter its data collection practices in response to “Do Not Track” signals from browsers.
14.
Changes
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Please review this policy regularly for updates.
15. Complaints
If you have any complaints or concerns regarding our handling of Personal Information, please contact us using the provided contact details. If you are unsatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.
For further information or inquiries about our privacy practices, please reach out to us at support@pvmax.in.
By using PVMAX, you consent to the collection and use of your Personal Information as described in this Privacy Policy.